How long will it take to ship my order?

Orders for open-edition and limited-run prints will be produced and shipped within 3 business days (weekdays). For signed, limited-edition prints, and original acrylic paintings on canvas, please allow two weeks for your order to be shipped. Once the order is shipped, you will receive an email with shipping details to track your order. (For details explaining “open-edition”, “limited-run”, and “limited-edition”, please see the section below.)

Do you ship worldwide?

At present our prints are only available to ship to the US and Canada. This may change at some point in the future though, so for all the latest news and updates, please sign up for email updates, and be sure to follow Tammy on Instagram @tammys_art_journey

What shipping options do you offer?

Our shipping options for prints are as follows:

United States Postal Service (USPS)

1st Class Mail: $4.95
Our history with USPS suggests you should allow 3 to 15 business days for 1st class delivery. This delivery method is NOT guaranteed. USPS Track & Confirm tracking numbers are provided at no additional charge.

Priority Mail: $9.95
Our history with USPS suggests you should allow 2 to 15 business days for Priority Mail delivery. This delivery method is NOT guaranteed. USPS Track & Confirm tracking numbers are provided at no additional charge.

FedEx Standard Overnight: $36.95
FedEx guarantees delivery of FedEx Standard packages by 3pm the next day to most US addresses; by 5pm to rural areas. This service is only available for deliveries Monday through Friday and is available selectively to Alaska and Hawaii. A tracking number will be provided at no additional charge.

Canadian Shipping: $18
Packages will be shipped to Canada using the most cost effective shipping method for the particular package. Most packages will be shipped via USPS International. However, some may be shipped via FedEx Ground. In all cases, a tracking number will be provided. NOTE: Recipient is responsible for paying any importation duties or fees.

How can I track my order?

Once your order has been shipped, you will receive an email confirmation with all of the shipping details.  In the event you do not receive an email, please contact us at TammyLMLongpre@gmail.com.

What if my order arrives damaged?

If your print arrives damaged, please notify us within three days of delivery.  Please email photos of your damaged prints and your order number to TammyLMLongpre@gmail.com, and we will work quickly to replace your order.

This is a gift; do you include the price within the order?

We do not include a price or an invoice within any of our shipments.

What is your return policy?

Because Tammy’s original paintings are unique and one of a kind, and all fine art prints are custom made to order, we are unable to offer returns or refunds.  All sales are final. In the event a print was damaged in shipping, please notify us within three days of delivery.  Please email photos of your damaged prints and your order number to TammyLMLongpre@gmail.com, and we will work quickly to replace your order.

What are open-edition / limited-run / limited-edition prints?

Open-edition fine art prints are copies of an original artwork that are produced and sold for an indefinite period and in unlimited quantity. These are not signed by the artist. 

Limited-run fine art prints are copies of an original artwork that are produced and sold for a limited period of time, and are also not signed by the artist. At the end of that designated period, those prints are no longer available.

Limited-edition fine art prints are copies of an original artwork that are produced in a set number.  The artist hand-signs and numbers each print, which come with a Certificate of Authenticity.

Are the prints signed?

Open-edition and limited-run prints are not signed. If you’re interested in limited-edition, hand-signed prints and original paintings, please sign up for email updates, and be sure to follow Tammy on Instagram @tammys_art_journey

Are the prints archival?

Yes, all fine art prints are archival. The prints are professionally crafted, Deep Matte Giclée prints, made with Epson Ultrachrome HDR inks on Lexjet Matte paper. Each is printed with a one-inch border, except for the 5 x 7 inch size, which is printed with a half inch border. 

Do you accept commissioned work?

Not at present, though this may be an option in future. For all the latest news and updates, please sign up for email updates, and be sure to follow Tammy on Instagram @tammys_art_journey